Shipping policy
Shipping Policy
Last updated: August 13, 2026
Thank you for shopping with Rise Above Co. We work hard to get your order on its way as quickly as possible.
Order Processing
Orders are generally processed within 2–5 business days, excluding weekends and holidays.
Processing time is separate from carrier transit time.
During launches, sales, holidays, periods of high order volume, or for products fulfilled by one of our fulfillment partners, processing and delivery times may be longer.
Shipping & Delivery
Shipping options and applicable charges are displayed at checkout.
Once your order has shipped, you will receive tracking information when available.
Delivery dates provided at checkout or by a shipping carrier are estimates and are not guaranteed by Rise Above Co. Carrier delays, weather, holidays, and other circumstances outside our control may affect delivery.
Multiple Shipments
Some orders may contain products fulfilled from different locations or fulfillment partners. As a result, items within the same order may arrive in separate packages and at different times.
You will not be charged additional shipping solely because we divide an order into multiple shipments.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your address, contact us at riseaboveco.biz@gmail.com as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or shipped.
Rise Above Co. is not responsible for packages delivered to an incorrect address provided by the customer.
Lost, Stolen, or Delayed Packages
Once a package has been transferred to the shipping carrier, delivery is handled by that carrier.
If your tracking information shows an unusual delay or your package appears to be lost, please contact us and we will help you determine the appropriate next steps with the carrier.
Rise Above Co. is not responsible for packages that are stolen after confirmed delivery.
Damaged Packages
If your order arrives damaged, please contact riseaboveco.biz@gmail.com as soon as possible and include your order number and photos of the item and packaging.
Questions
For questions about shipping or an existing order, contact us at: